PICK A PATH

Microsoft Dynamics 365 CRM — Pick Your Path

Three paths depending on your sector. This page tells you which one fits in 30 seconds — then sends you to the right next step.

Microsoft Dynamics 365 CRM by Mayasoft

Three Paths

One Microsoft stack, three productised expressions. Pick the one that matches your sector.

AGED CARE

MACS — Aged Care CRM

Pre-clinical CRM for Australian aged-care providers. Enquiry, admission, compliance under the Aged Care Act 2025. Sits upstream of clinical systems.

Best for: residential, Support at Home, NFP aged care.

crmforagedcare.com.au
NOT-FOR-PROFIT

MNFP — CRM for NFP

Purpose-built CRM for Australian not-for-profits. Intake, case management, compliance (DEX / ACNC / NDIS), funding, memberships.

Best for: community services, peak bodies, advocacy, member organisations.

crmfornfp.com.au
EVERYTHING ELSE

Custom Dynamics 365 Implementation

Dynamics 365 Sales, Customer Service, Field Service for Australian organisations outside aged care and NFP. Configuration-first, Australian-hosted.

Best for: government, professional services, membership-style B2B.

Dynamics 365 Consulting

What All Three Paths Share

Same Microsoft platform. Same Mayasoft delivery team. Same operating principles.

Configuration-first

Tables, forms, workflows, dashboards configured — not custom-coded. Lower long-term maintenance.

Australian-hosted

Sydney and Melbourne datacentres. Default data residency for government-funded workloads.

Power Platform-ready

Power Automate, Power Apps, Power BI — same security model, same data.

Audit-trail by default

Every modification logged. Field-level security available. Compliance-ready out of the box.

Related

Dynamics 365 Support

Ongoing support and mini-enhancements for live Dynamics 365 environments.

Support services

Power Platform Licensing

What you actually need to know about Power Platform licensing in Australia.

Read the guide

User Adoption

Why most CRM rollouts fail at adoption — and how we avoid it.

Read the lessons

Want to talk to an Australian Microsoft partner?

Book a 30-minute discovery call. No pitch deck. Practical conversation about whether we're a fit.