Privacy Policy

Our Policy

Your privacy is important to us. It is Mayasoft Pty Ltd's policy to respect your privacy regarding any information we may collect from you across our website, http://www.mayasoft.com.au, and other sites we own and operate. We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. We don’t share any personally identifying information publicly or with third-parties, except when required to by law. Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us. This policy is effective as of 1 November 2016.

Cookies

By continuing to use this website you agree that we can place cookies and other similar technology on your device, including mobile device. By continuing to use your mobile device to access this website, you agree that the following information may be collected: your unique device identifier, mobile device IP address, information about your device’s operating system, mobile carrier and your location information (to the extent permissible under applicable law).

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a site and allow a site to recognize your device.

Why do we use cookies and similar technologies?

Cookies do a lot of different jobs, such as letting you navigate between pages efficiently, remembering your preferences and generally improving the user experience. They can also help to ensure that the advertisements you see online are more relevant to you and your interests.

Does Mayasoft use cookies for marketing and analytics?

Yes, we may use information collected from our cookies to identify user behaviour and to serve content and offers based on your profile, and for the other purposes described below, to the extent legally permissible in certain jurisdictions. Some of the cookies we use don't collect information that identifies a visitor.
For example –
• Performance cookies (see below)
• Targeting cookies (see below) where you are not a registered user
In other cases, we can associate cookie information (including information from cookies placed via our advertisements on third party sites) with an identifiable individual. For example –
• If we send you a targeted email which includes web beacons, cookies or similar technologies we will know whether you open, read, or delete the message.
• When you click a link in a marketing e-mail you receive from Mayasoft, we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered at or signed into our site.
• Combining and analysing personal data – As described above, we may combine data from publicly available sources, and from our different e-mail, website, and personal interactions with you and information collected when you sign-up or log on to our sites or connect to our sites. We combine this data to better assess your experience with Mayasoft and to perform the other activities described throughout our privacy policy.

Do you use any cookies from third party companies?

Some cookies we use are from third party companies, such as Google Analytics, LinkedIn and Bing to provide us with web analytics and intelligence about our sites. These companies use programming code to collect information about your interaction with our sites, such as the pages you visit, the links you click on and how long you are on our sites. This code is only active while you are on Mayasoft’s website. For more information on how these companies collect and use information on our behalf, please refer to their privacy policies: Google at Google Privacy & Terms.

Does Mayasoft use any non-cookie tracking technologies?

We may also use web beacons (including conversion pixels) or other technologies for similar purposes as above and we may include these on our sites, in marketing e-mail messages or our newsletter, affiliated websites, to determine whether messages have been opened and links clicked on. Web beacons do not place information on your device, but they may work in conjunction with cookies to monitor website activity. The information provided below about cookies also applies to web beacons and similar technologies. Conversion pixels are small codes located on a particular web page which are triggered when someone visits a page resulting in an increase in the conversion count.

What if I don’t want cookies?

By using our site, you agree that we can place cookies on your device as explained below. If you want to remove existing cookies from your device, you can do this using your browser options. If you want to block future cookies being placed on your device, you can change your browser settings to do this. Currently, "Do Not Track" initiatives are not recognized by our site.
Please bear in mind that deleting and blocking cookies will have an impact on your user experience as parts of the site may no longer work. Unless you have adjusted your browser settings to block cookies, our system will issue cookies as soon as you visit our site or click on a link in a targeted email that we have sent you, even if you have previously deleted our cookies.

What types of cookies are there, and which ones does the site use?

The cookies used on Mayasoft sites have been categorized on the basis of the categories found in the ICC UK Cookie Guide issued in 2012. However, it is important to note that not all cookies may be used in all jurisdictions or websites. A list of all the cookies used on this site by category is set out below. Within these four categories below, cookies are classified as either session or persistent cookies.
“Session” cookies are temporary and once you close the browser window, they are deleted from your device.
“Persistent” cookies remain on your device for a longer period and are used by the website to recognize your device when you return.
If you have any questions now or during your visit, please submit your request through our Contact Us form below.

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