AI Consultancy for Australian Organisations

Practical AI on the Microsoft stack. Azure OpenAI, Microsoft 365 Copilot, Power Platform AI Builder — configured for your workflow, hosted in Australia, with the audit-trail compliance-heavy sectors actually need. Less AI hype, more AI that ships.

AI Consultancy Australia by Mayasoft

The Mayasoft AI approach

We're a Microsoft partner. Our AI work runs on Microsoft AI services (Azure OpenAI, Copilot, Power Platform AI Builder) and stays inside your Microsoft tenant. That keeps the security, identity, and audit-trail story consistent with the rest of your stack.

Australian-hosted by default

Azure OpenAI deployed to Australia East / Southeast. Your data and prompts stay in Australian datacentres. Not used for model training.

Human-in-the-loop

We default to AI assistance, not AI autonomy. AI proposes, humans approve. Important in regulated sectors where automated decisions create real exposure.

Audit-trail by default

Every AI interaction logged: prompt, response, staff member, timestamp. Defensible under ACNC, Aged Care Act 2025, DEX, and NDIS audit.

Inside your Microsoft tenant

Same security model, same identity, same compliance posture as the rest of your Microsoft stack. No third-party AI vendor relationships to govern separately.

What we deliver

Four practical AI workstreams. Most engagements combine two or three based on what your organisation actually needs.

Azure OpenAI integration

Embed GPT-4 class models into your existing line-of-business systems — Dynamics 365, SharePoint, custom apps. Document summarisation, intelligent search, drafting assistance, classification — configured for your workflow and data.

Microsoft 365 Copilot adoption

The licensing, governance, and change-management work that turns Copilot from "a thing we paid for" into a thing your staff actually use. Includes data-readiness audit, SharePoint permissions cleanup, and role-specific training.

Power Platform AI Builder

Pre-built AI components dropped into Power Apps and Power Automate — form processing, document extraction, sentiment analysis, prediction models. Lower-risk AI for workflows that don't need a custom build.

Custom AI assistants

Sector-specific AI workflows where the off-the-shelf tools don't fit. Our MACS-AI voice agent (aged care) and MNFP intake assistant (NFP) are examples — we can build similar for your sector.

Sectors we know deeply

We've productised our AI work for two Australian sectors where the privacy, compliance, and audit-trail constraints are most demanding. Both run in production today — useful as reference architectures.

Aged Care — MACS-AI

Pre-clinical AI for Australian aged-care providers: voice agent for after-hours enquiries, smart enquiry form, document ingestion. Aged Care Act 2025-compatible audit trail.

See MACS-AI

Not-for-Profit — MNFP-AI

Practical AI for Australian NFPs: enquiry triage, case-note summarisation, follow-up suggestion. DEX, ACNC, NDIS-defensible.

See MNFP-AI

Other sectors

Government, professional services, membership organisations — we'll scope an AI workstream that matches your compliance environment and your existing Microsoft licensing.

Discuss your sector

Privacy & sovereignty

What we will and won't do with your data when AI is involved.

  • All AI inference runs in Australian Azure regions. Default is Australia East (Sydney).
  • Your data is not used to train Microsoft's or OpenAI's models. Per Azure OpenAI commercial terms.
  • Prompt and completion logs are retained per your policy, not Microsoft's default.
  • We don't use third-party AI APIs for client work without your explicit sign-off. Default is Microsoft-stack only.
  • Consent and audit-trail are baked in, not bolted on at the end.

Where should AI fit in your stack?

Book a 30-minute conversation. We'll look at your current Microsoft estate, your compliance constraints, and the workflows where AI is most likely to pay back — and tell you honestly which ones aren't worth it.