MACS platform aims to increase residential aged care efficiency by managing enquiry, assessment and admission process for permanent and respite residents in a single platform. Our cloud-based centralised platform powered by Dynamics 365 ensures prospective aged care organisations can move away from paper/email based client management.
Unlike other CRMs with long drawn-out cycles, our product ensures that customers get connected instantly and seamlessly with your staff, thus delivering faster outcomes.
This helps the admission and assessment officers to fast-track assessment outcomes by significantly reducing the time it takes to make a decision.
Learn more about how MACS helps providers achieve Aged Care Act 2025 compliance and streamline audit readiness.
Comprehensive aged care management solutions to streamline your operations
References: Australian Department of Health – Aged Care Act Reform, MyAgedCare.gov.au.
Streamline all enquiries from multiple channels into a single, organized system for better response management.
Efficiently manage applications for aged care services with automated workflows and tracking systems.
Comprehensive assessment tools for both permanent and respite care to ensure proper placement and care planning.
Create comprehensive dashboards for a complete 360-degree view of customer interactions and care history.
Bring data from different systems into MACS for a unified view of all resident and operational information.
Create, customise and configure reports to gain insights and make informed business decisions for your aged care facility.
Capterra, GetApp, and SoftwareAdvice — recognised as a compliance-ready CRM for Aged Care Act 2025.
