PRODUCT DATASHEET

MACS at a Glance

The 60-second view of Mayasoft's aged-care CRM. For visitors who already know what they're looking for and want the facts fast.

2014
Mayasoft founded
D365
Microsoft Dynamics 365 base
AU
Hosted in Sydney & Melbourne
100%
Australian-owned partner

Quick Facts

What it is
Pre-clinical aged-care CRM built on Microsoft Dynamics 365. Handles enquiry, admission, and compliance — not clinical care.
Sits where
Upstream of AlayaCare, Leecare, eCase, Person Centred Software. Feeds clean data into your clinical system — doesn't replace it.
Aged Care Act 2025
Built around the Act's audit-trail, consent, and admission-evidence requirements.
Modules
Enquiry intake (incl. AI Voice Agent), admissions, occupancy, conversion analytics, clinical-system integration.
Hosting
Microsoft Azure Australian datacentres by default. No data leaves Australia.
Pricing
Compliance platform fee plus Microsoft licensing. Not per-seat. Quoted after scoping.
Marketplace
Listed on Microsoft AppSource (Dynamics 365 marketplace).

Use MACS If…

You're an Australian aged-care provider preparing for, or operating under, the Aged Care Act 2025.

Your clinical system (AlayaCare, eCase, Leecare, etc.) does clinical care well but enquiry / admission / CRM workflows fall through the gaps.

You want Microsoft-stack alignment (D365, Power Platform, Azure) without a generic CRM that doesn't understand aged care.

Your data must stay in Australia and you need a clear audit trail per the new Act.

Full Product Story Lives at crmforagedcare.com.au

This page is the datasheet. For module deep-dives, case studies, plans, FAQ, webinars, and Aged Care Act 2025 resources — visit the dedicated MACS product site.

Open crmforagedcare.com.au

Also relevant

Aged Care services (consultative)

How Mayasoft works with aged-care providers more broadly — integration, support, custom builds.

View Aged Care services

Helping Hand case study

Dynamics 365 across 30+ South Australian aged-care locations.

Read case study

MACS on Microsoft AppSource

Listed on Microsoft's official Dynamics 365 marketplace.

View on AppSource

Want to talk to an Australian Microsoft partner?

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